TERMS OF RESERVATION

Confirmation of booking

Confirmation of booking is only valid upon receipt of a deposit of 25% of the total cost.

Note:

i) Confirmation of availability for specific dates as received from “Strovilla mare” reservations is not considered as a confirmation to a reservation.

A booking is only confirmed upon receipt of a deposit.

ii) The deposit must be received by "Strovilla mare” no later than the date as specified by the reservation’s department.

iii) Confirmation of the deposit made should also be forwarded to “Strovilla mare” reservations by email.

For Payments methods please see here

Refunds

For a cancellation of booking, a refund to the deposit is only given under the following conditions.

0% cancellation fee:
Full refund – When a cancellation to the booking has been made with a minimum of 30 days notice (from the date of check in) being given to “Strovilla mare” reservation’s department.

Note:
i) 100% of the deposit is refunded.
ii) Accepted notices are either by fax or email.

50% cancellation fee:
A 50% cancellation fee is charged if a cancellation of the reservation has been made within the period of 21days to 30 days, from the date of check in.

Note:
i) 50% of the deposit is refunded.
ii) Accepted notices are either by fax or email.

100% cancellation fee:
A 100% cancellation fee is charged when a cancellation of the reservation has been made within 20 days from the date of check in.

Note:
i) No refund to the deposit is refunded.

Non-refundable Rate
Payment of total cost (NON REFUNDABLE / 100% cancellation fee), required to be paid at the time of booking.

*For pre-term departures, there is a cancellation fee equal to the 50% of the remaining rental period (Law 1652/86 Gov.Gaz.167A)

Balance of deposit
The balance to the booking is made at “Strovilla mare” prior to the departure date.

* Overnight tax not included.

* Prices are estimated per room type, not per person.We coun t the children’s as adults.

SMOKING POLICY
Smoking is prohibited in all rooms as well as in all common indoor areas. Allowed on balconies and outside terraces.

DAMAGES - ROOM WEAR
In the event of damage to a room or other property due to intent, willfulness or negligence, the accommodation reserves the right to charge the amount of the damage suffered, including damage due to interruption
of activities, on the customer's credit/debit card. In cases where the customer has not paid by credit card, but by cash or other means, the accommodation will demand immediate payment of the amount of
damage suffered by the customer, otherwise he reserves all his legal rights.

CUSTOMER BEHAVIOR

Customers are requested not to cause a disturbance, to behave civilly and to respect other tenants and the staff of the accommodation. All guests must comply with hotel regulations. Common quiet hours are observed from 15:00 - 17:30 and 23:30 - 08:00.

PETS

Pets are  not allowed.

Strovilla mare

Payment can be made:

Confirmation of booking is only valid upon receipt.

a) Bank Transfer

Please make a wire transfer for the payment of the deposit to one of the following bank accounts:
Bank Account Information

Address:

KATSIFODIMOU ELISSAVET MON IKE
Psakoudia
63070
Halkidiki
Greece

b) Credit Cards

Payment with credit / debit / prepaid card.

We accept the following credit / debit / prepaid cards:
Visa / MasterCard / Maestro

c) Viva quick pay with Credit Cards

Payment with quick pay please follow the link:
https://pay.vivawallet.com/strovillamare

• Check-in from 15:00 hrs
• Check-out until 10:00 hrs

How will smokers be accommodated? Will they be able to smoke on the property?

Although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in designated areas.